Workflow

Regular project duration 1 to 1.5 months

During a 3 hours call with the customer, through a very clear and specific set of questions adapted by the type and nature of the business, KIM consultants will analyze the following areas:

What is the current workflow;

Where do we have bottlenecks in the workflow;

What are the needs of the customer;

What are the current systems installed at the customer and which are the modules that need interconnectivity;

What is the configuration of the IT infrastructure;

What are the main business functions that a future system should have;

How many users will use the system and what are their skills;

What is the configuration of assets and how are they distributed in the field.

Based on the answers from the first step, our Business Analysts together with Software Architects will configure the best possible solution starting from KIM suite of products.

The solution will be then validated internally by the Product Management department.

The solution will consist in most of the cases from three pillars:

Pillar 1 - A standard KIM product or a set of standard modules combined for serving the project scope;

Pillar 2 - A minimum set of custom development for respond to the exact scope of the project and expectations of the customer;

Pillar 3 - A business connector with the customer existing system (ERP, WMS, etc) for automatically assure the data exchange between systems without doubling the data-entry process.

The solution is presented to the customer.

Based on the customer feedback, there will be an average of 3 to 5 iterations until everything will be clear for all parties.

The final technical Specifications document and the contract will be signed by the parties.

The project will be sent to Technical department and the following actions will be made:

Action 1 - A team will be allocated for the project;

Action 2 - The standard modules will be immediately delivered to the customer and KIM technicians will carefully assist the customer in the process of implementation;

Action 3 - The Software Development team will make the necessary adjustments;

Action 4 - The QA department will accomplish the testing phases following the documentation issued by the Project Manager;

Action 5 - The final version of the solution is released to the customer and the QA team together with the allocated customers users will finalize the tests in production environment;

Action 6 - GO Live - the system will be released in production;

Action 7 - The support team will assist the end-users for using the system in production;